Marketing Communications Officer (Full-time, 13 Month Parental Leave Coverage Contract)

hybrid
Our office is located in Toronto, Ontario; however, flexible / hybrid / and remote work arrangements are available, Toronto, Ontario .
full-time . February 21, 2025

Description

Marketing Communications Officer (Full-time, 13 Month Parental Leave Coverage Contract)

Location: Our office is located in Toronto, Ontario; however, this position can be located anywhere in Canada with flexible / hybrid / and remote work arrangements available.

Reports to: Content and Media Manager

Hiring Range: $62000 - $72000 annually, including a comprehensive benefits plan, pension plan, 3 weeks paid vacation, a December break (usually a week) to recharge, wellness days, and access to an Employee Assistance Program

Job posting Closing Date: March 18, 2025

About Us

At the heart of Community Food Centres Canada’s work is the belief that food is a basic right. We bring people together around good food so communities can thrive. With more than 400 partners across the country, we build inclusive, culturally responsive Community Food Centres, share knowledge, create health-focused programs, and advocate for equitable policy change.

At Community Food Centres Canada (CFCC), we work on behalf of good food for all. Our collective approach at CFCC is founded on dignity and respect, equity and empathy. These values are core to our mission and outlined in our Good Food Principles.

CFCC is strongly committed to equity and inclusion within its community. We especially welcome applications from members of racialized groups, Indigenous peoples, persons with disabilities, persons of diverse sexual orientations and gender identities and others with the skills and knowledge to productively engage with diverse communities. We are committed to an equitable and inclusive selection process and work environment.

We are committed to creating a supportive and inclusive work environment, and welcome candidates to speak about how their experience has demonstrated a commitment to Equity, Inclusion, Reconciliation and Anti-Oppression.

About the position:

We are currently hiring for a full time, contract role for parental leave coverage for the position of aMarketing Communications Officer. This role plays a key role in advancing and stewarding the CFCC brand in order to inspire engagement and support across the country, as well as to establish CFCC as a trusted voice on food insecurity, equity and poverty.

The Marketing Communications Officer is responsible for in-house design of high quality design materials, tools, and resources. The successful candidate will have exceptional skills in visual communications and demonstrated experience managing creative projects from start to finish, project managing internal campaigns, and liaising with external vendors. The position will also play a supporting role in CFCC’s organizational rebranding, as well as support with ongoing brand management.

Responsibilities

Design & brand advisory

Design and develop engaging, professional omni-channel materials, including branded templates, infographics, email headers, social media graphics, visual assets, website graphics, signage, printed materials, slide decks, etc.;
Act as a brand advisor, both internally with CFCC’s internal teams and externally with partner Community Food Centres (CFCs);
Provide dedicated design support for CFCC’s Development, Programs, and Policy & Advocacy teams, ensuring alignment with rebranding efforts and organizational goals;
Oversee creative aspects of cross-team projects that involve design, illustration and photography,
Build and manage relationships with external vendors providing creative services to CFCC.

Brand management

Support with auditing, organizing and refreshing:
CFCC branded materials across all departments
CFCC and CFC brand assets, such as logo files
CFCC brand guidelines
Brand-related strategic documents, such as photographer guidelines, consent trackers, brand audit spreadsheets, ethical visual guidelines, etc.
Support CFCC’s organizational rebranding:
Update marketing materials with new branding and current key messaging
Create new materials, tools and graphics to strengthen new brand and fill in gaps as identified by internal brand audit
Lead in the creation and planning of new materials for CFCC’s new CFC site and head office, including printed materials and signage
Support CFCs through rebranding process

Content collection, curation & maintenance

Support implementation of CFCC’s ethical storytelling and content collection process. Including:

Manage and maintain CFCC’s photography collection:
Diligently sort, name, categorize and track photos according to established parametres
Curate photo collection regularly by adding in new high-quality and fully-consented photos obtained from the annual Photo Program, and by removing outdated, low-quality, or consent-expired photos
Lead communication with CFCC staff when changes have been made to the photo collection, and educate

new staff on proper photo usage

Enhance photos as needed, adjusting for brightness, exposure, sharpness, etc.
Lead annual Photo Program and photography initiatives, working closely with Programs staff and partner Community Food Centres:
Establish strict project timelines for each step of the Photo Program, including initial planning, creating instructional documents and forms in English and French, setting up digital platforms, receiving submitted photography and consent forms, processing grants, reviewing submissions, and initializing follow-up for missing or erroneous content
Maintain Photo Program’s project management spaces using ClickUp, SurveyMonkey Apply, Salesforce and Google Workspace
Update CFCC’s photo consent tracker with new submissions
Research and implement best practices for multimedia sharing and consent process management
Ongoing file organization of designed materials, supporting documents, and brand assets on Google Drive

Administrative support

Help maintain departmental and project planning lists, documents and calendars in Google Workspace and on Clickup
Support the curation and sharing of communications updates
Participate actively in organizational development initiatives, including trainings, workshops, and staff meetings
Track, budget and submit invoices

Values alignment

Align with CFCC values and contribute to the evolution of our culture, and a work environment that is grounded in Equity, Courage, Relationship-focused and Integrity

Qualifications:

The ideal candidate is a creative, critical thinker who can work independently and with others. An activist who wants to see social change and understands how communications help to propel the mission.

Required

Three to five years of experience working in brand communications, visual communications, and/or marketing roles
Experience working as an in-house creative or Communications team member, serving and supporting a larger organization
Undergraduate degree or equivalent combination of related education and experience
Sophisticated abilities in design and visual communications and proven commitment to brand consistency
Proficient in Adobe Creative Suite, with professional experience working in Adobe Photoshop, Adobe Illustrator, Adobe Acrobat Professional, and Adobe InDesign
Proficient with web-based design tools, including Canva and Adobe Firefly
Strong working knowledge of Google Workspace, including Gmail, Google Drive, Google Meet, Google Docs and Google Sheets
Ability to create and output files according to the professional standard of the final product (e.g. for web, for video, or for print)
Strong ability to navigate and adapt to new online platforms and workspaces, such as project management software, online form software, online learning platforms, social media, stock image databases, etc.
Strong project management skills, with proven experience overseeing design projects and managing graphic designers, photographers, and/or videographers
Superior time management and organizational skills and ability to prioritize, multi-task and meet tight deadlines
Solution-driven with an ability to self-motivate and work as part of an ambitious, collaborative team
A positive attitude is key for this role as it requires working across teams and being receptive and responsive to feedback
Proficiency with MacOS and Zoom
Passionate about working in an organization that values and promotes diversity, equity, inclusion and that strives to work from an anti-racism and anti-oppression framework
Demonstrated a commitment to diversity, equity, inclusion and reconciliation through continuous development, modeling inclusive behaviors, and proactively managing bias

Preferred:

Experience working in mission-driven organizations is a strong asset
Knowledge of HTML/CSS is considered an asset
Fluency in both English and French is considered an asset
Past experience working in online hybrid/remote working environments is considered an asset

Why work for us?

We offer:

➔ As part of a small and vibrant Communications team, there are ample opportunities for learning and collaboration.

➔ Comprehensive benefits package including extended health, dental, membership in a defined benefit pension plan, 3 weeks paid vacation in your first year, a December break (usually a week) to recharge, wellness days, and access to an Employee Assistance Program

➔ a culture of mutual support where staff are committed to creating an equitable and inclusive Canada

➔ an opportunity to be part of a movement building health, belonging and social justice in marginalized neighbourhoods across Canada through the power of food

How to apply:

To apply, please scroll up and click Apply Now. Please skip the Professional Details (Skills) section, attach your resume, cover letter and up to three portfolio examples connected to the duties outlined in the job description. Portfolio examples must have a clear presentation, and represent projects that you have completed as a professional service for past clients or employers. In your cover letter, please share what you think makes you an ideal candidate for this role. Posting closes at the end of day on March 18, 2025. Only those applicants being considered will be contacted. If you require any accommodations or need technical support, please email work@cfccanada.ca (please do not email your application to this email). Thank you for your interest in Community Food Centres Canada.

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